At Games GH, we are committed to providing high-quality gaming products and services.
1. Return Period You have 7 days from the date of purchase (or delivery) to report a defective item.
2. Eligibility for Returns We only accept returns for items that are defective, damaged, or incorrect.
Defective/Damaged: If the item you received is faulty, not working as described, or damaged upon arrival, you may return it for a refund or replacement.
Change of Mind: We do not accept returns if you simply change your mind or ordered the wrong item by mistake. Please double-check your order before confirming.
3. Non-Returnable Items
Fully functional items.
Digital game codes or software.
Items damaged due to misuse or accidental damage by the customer.
4. Refund Process Once we receive your defective item, we will inspect it to confirm the issue.
If the defect is confirmed, we will initiate a full refund to your original method of payment (Cash, Mobile Money, or Bank Transfer).
5. Exchanges We do not accept exchanges unless the item is defective.
6. Shipping Costs
Defective Items: We will cover the shipping cost for returning defective or incorrect items.
Contact Us If you have received a defective item, please contact us immediately at:
Phone/WhatsApp: 0262919229
Location: Taifa Junction Bus Stop
